8 AM to 5 PM Pacific Time
Email:
Phone: 888-717-9656
FAX: 866-943-0596   

Support: How to use the ICS program

8 AM to 5 PM Eastern Time
Call with questions or assistance learning how to use features in ICS-Windows, or for questions about processing dues or membership transactions, please contact the IBEW International Office ICS-Windows Help Desk:
Email:ICS Help Desk at ICS_Help@IBEW.org
Phone: 888-427-4946

ICS Technical Support

8 AM to 2 PM Pacific Time, Workings Systems offers Technical Support Monday through Friday for IBEW locals experiencing technical problems with ICS-Windows.
Email:
Phone: 877-427-0777
FAX: 866-943-0596

When leaving information for our Technical Support Staff, please:

• Clearly identify yourself and your Union Local
• Leave your phone number/email address and the best time(s) to reach you
• Give a brief description of your issue· If the problem is a continuing one, please leave the name of the Support person helping you